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1 reviews | Active since May 2016

08 Nov 2016, 15:07

BAD SERVICE / UNPROFESSIONAL SERVICE BASETSANA MOKWENA / GERSHON NUTT

<p>Basetsana Mokwena</p> <p><br /> Lastly, strange that you, Basetsane Mokwena and Gershon Nutt conveniently don’t respond to the following which was mailed to me by Gershon Nutt: ““I have made contact with my store - Charity will ensure Customer Services will credit of R249 back on your account . We will confirm with you once the credit has been successfully processed.” And you assess a garment on visuals. Really! If you look under the sandal it is dust, which I informed Gershon Nutt of Monday, 31 October 2016 when he called me. I told him specifically that I am not cleaning the shoes. Please remember who ever of you 2 is going to wear the sandals, remember to clean it.</p>

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Replies (1)
Markhams
Markhams's reply08 Nov 2016, 16:59
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team