NM
Nkosinathi Mahlangu-Nhlanhla

1 reviews | Active since May 2018

02 May 2018, 09:36

Bad Service from the courier company used by Markams online

I ordered a shoe online at Markams, on the 26 of April 2018. When i check the delivery progress on the system, it says it was delivered to me on the 30 of April 2018, but I did not get the shoe. When i called them Markams, they got a note from the courier company to say my package was damaged. My question is how can you possibly damage a shoe packed in a box? Well there was no answer to that, please help me get answers from he courier company that was supposed to deliver my shoe, as to how my shoe was damaged. Markams online purchases Enquiry contact numbers are ********** 761. I need this shoe for my graduation. Please help me HelloPeter

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Replies (3)
NM
Nkosinathi Mahlangu-Nhlanhla's update02 May 2018, 09:37
Reviewer Update
My contacts are ********** 865
NM
Nkosinathi Mahlangu-Nhlanhla's update02 May 2018, 10:11
Reviewer Update
And my shoe order number is p ********** 24
Markhams
Markhams's reply02 May 2018, 11:56
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team