Bad Service at Markham Highveld Mall

I'm very disappointed and irate at the service I just received from Markham Highveld Mall. I went in with my laptop in its bag and I was told to leave my bag at the counter, I insisted that I cannot risk leaving my valuable laptop at the counter unattended, I asked who would be responsible should anything happen to it? I felt very unwelcome and undermined and insulted. I later got a vain and empty apology from the manager of the store with no remorse at all. My family has made the decision to never shop at any of your TFG stores and close all our accounts, we will not be treated like ********* when we walk into your shops, upgrade your security systems and come up with innovative ways and stop making us suspects because we walk in with our bags and refuse to leave them at the counter or be searched.