WO
Winston O

1 reviews | Active since Mar 2020

30 Sept 2020, 10:41

Bad Service

Having Called in two days ago 10:33am was told I would get a follow up call after 24-48 hrs regarding the reported incident reference RM266515. I am very displeased in Blue Route Mall Store Manager and need a call ASAP.

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Replies (3)
WO
Winston O's update05 Oct 2020, 10:10
Reviewer Update
Still no feedback, shows your lack of customer care.
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Winston O's update06 Oct 2020, 21:32
Reviewer Update
Having gone into Blue route mall today for a third time to Markham to collect the headset I was supposed to have gotten in August when I bought the cellphone at the store. Get home and it's a defective headset as only two sides of the 4sided button works and two does not...... Pls arrange to collect this headset from my residence as I've wasted my time, fuel and energy just to see the charging cable of the headset was removed too. Does Markham retail staff not care about a customer?????
WO
Winston O's update13 Oct 2020, 21:05
Reviewer Update
Thanks to Loot the New branch manager that inherited a bad service complaint. Turned a situation around for me with a great service that I was use to getting. Appreciate the effort and commend Loot, looking forward to being helped by a trustworthy staff compliment under his guise.