TM
Thembekile M
1 reviews | Active since Feb 2019
17 Feb 2021, 18:44
Bad service
It's been 4 years since I sent my phone for repairs at Markham and I haven't got it back and I am getting excuses and poor service delivery,I am angry I want my phone back.
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Replies (1)
Markhams's replyOfficial
29 Mar 2021, 11:45Hi Thembekile.
We apologize for the delay in response - we had a bug with our hellopeter account and could not gain access and the application got scrambled. We are in the process of communicating with all HP complaints from the 14th of February onwards to ensure everyone is appeased during this downtime of the bug.
I know its more than 1 month since you logged this HP complaint, but have you been assisted then ?
If not please indicate the Markham store that gave you such poor service?
KInd Regards,
Customer Care
We apologize for the delay in response - we had a bug with our hellopeter account and could not gain access and the application got scrambled. We are in the process of communicating with all HP complaints from the 14th of February onwards to ensure everyone is appeased during this downtime of the bug.
I know its more than 1 month since you logged this HP complaint, but have you been assisted then ?
If not please indicate the Markham store that gave you such poor service?
KInd Regards,
Customer Care
Markhams's reply29 Mar 2021, 11:45
Official
Hi Thembekile.
We apologize for the delay in response - we had a bug with our hellopeter account and could not gain access and the application got scrambled. We are in the process of communicating with all HP complaints from the 14th of February onwards to ensure everyone is appeased during this downtime of the bug.
I know its more than 1 month since you logged this HP complaint, but have you been assisted then ?
If not please indicate the Markham store that gave you such poor service?
KInd Regards,
Customer Care
We apologize for the delay in response - we had a bug with our hellopeter account and could not gain access and the application got scrambled. We are in the process of communicating with all HP complaints from the 14th of February onwards to ensure everyone is appeased during this downtime of the bug.
I know its more than 1 month since you logged this HP complaint, but have you been assisted then ?
If not please indicate the Markham store that gave you such poor service?
KInd Regards,
Customer Care