Bad service

I fail to understand that how come I can't be assisted. I bought some stuff in Matkhami Evander on the 19th of October 2017 due to sizes all this clothes they don't fit. Today I went to Highveld Mall in Witbank to return this items and I was told that they don't have cash and they don't have any other plan. I asked them to return half of this clothes but still they refuse.

I fail to understand that how come a big store like this fail to refund on units that worth only R8500. 00 probably they don't wanna miss their plan.

According to my experience if the store don't have enough cash for refund they can ask their sister store for assisted. I'm not happy about the service that I received.

That means I have to drive 30km to another Mall to return this clothes.