DS
Dalton S

1 reviews | Active since Nov 2016

19 Dec 2016, 09:46

Bad service

<p>i have made a claim for my lost cellphone, its been nearly a month now and i still havent received a replacement phone, they first had a problem with my account not being paid so i paid my account for November, markhams sales consultant contacted me today saying that finrite the insurance company said that i cancelled my insurance in May month which i never did, on my statement they deduct money every month for sell fone insurance.</p> <p>I am getting nowhere with these guys they are a pain in the butt, please help. </p>

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Replies (2)
Markhams
Markhams's reply19 Dec 2016, 16:43
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

DS
Dalton S's update31 Dec 2016, 14:26
Reviewer Update

Up on till today I have not received my phone from Markhams canalwalk whenever I get there they have excuses, it's a hole month later seriously Markhams is quick to say when a person is late with payment and than they send reminders and stuff and call you to remind you but when it comes to deliver a service this is what a person have to deal with.