Bad service

<p>I went to Markhams Somerset Mall yesterday to buy a phone, where Nosiphiwa helped me. Unfortunately he didn't show me how the phone worked, or where to put the simcard in or that it needed a new smaller simcard. When I got back at work, I placed my sim in the slot, unfortunately it was placed incorrectly since he didn't show me how the phone worked. Now the simcard is stuck and I need to send it in, so that they can remove the sim and place it in correctly. I am very unhappy for the customer service I received, because now I need to pay for the damage.</p>