Bad Customer Service from Lerato Makuba - Centurion mall

<p>I recently broke my watch that i had bought from Markahm 3 months ago, yesterday i decided to go buy a new one but a diffrent type. </p> <p> </p> <p>I searched and found the watched that i liked and decided to buy it, but before i buy it, i needed to check if the watch fits my wrist, i then went to the counter to ask a lady by the name of Lerato Makuba to ask her if she can remove the paper that was attached to the watch so i can be able to try it on. </p> <p> </p> <p>Her response was somehow undermining and disrespectful, she said i must "measure" my wrist with that paper attached to the watch, of which if was impossible, when i said to her i need to make sure that it fits, i dont want a watch that is going to be loose while waring it, she said " Do what ever you want to do but she is not going to allow me to try on the watch. i then asked the guy who looked like the manager, when he came to the counter she chased both myself and the guy from the counter, to go stand somewhere else because she is busy.</p> <p> </p> <p>I felt embarassed and didnt deserve that kind of treatment</p> <p> </p> <p>I asked him the same question and he gladly removed the paper and the watch fitted me properly. i paid for the watch in the next counter, this (Lerato Makuba) kept on coming to the second counter to show her colleague who was helping me to pay, a magazine that is not even related to Markam, while distructing her.</p> <p> </p> <p>This lady must be getting away with a lot of things(Bad Service to customers) , because her beauty makes her forget that she is the to serve customers. I think a corrective measure should be put in place for Lerato Makuba</p> <p> </p> <p> </p>