Bad customer service

I am so disappointed in Markhams store for giving us all these insurance without any contract and now when we cancele we are taken from pillar to post I bought cellphone using my dad,s account and insurance was given to us as well as magazine which we never app**** for

With the insurance we never received any contract now it's difficult for my dad as they refer me to the store all the time but they called to offer insurance can you please cancel everything under my dad's account because when he goes to the store he also doesn't get help

Number *** Mr madomo