mL
masrur L

1 reviews | Active since Apr 2015

19 Apr 2015, 17:50

Bad customer service

Walk in by the store and not a single one of them greet. They stand there looking at you, one staff member posing on a display, seem angry at us walking around in store. I walk around looking for a ear piece, find it in a case ans still no-one approaches me, instead three staff member staff start having a convo right next to. I had to approach one, who looked at me strangely, gave me what I wanted without saying anything, no please, thank you! By the pay point, get no smile, no hello, no please, no thank you. Yet they have time to joke with each other. And this is not the first time, happens quite often!

0
Replies (1)
Markhams
Markhams's reply21 Apr 2015, 07:47
Official
Hello masrur,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

Kind Regards,
Lynn-Lee Julius