Appalling service and appalling business practice

Absolutely VILE conduct by TFG / Foshini Group / Markham. They do not send account statements despite being asked many times and then when the account is not paid on time they have the temerity to send 'account in arrears' emails with threats of being handed over. And then they also call and harass a person and sometimes after 8pm in the evening! An *********** organisation that doesn't honour their contractual obligation of delivering statements before the installment is due, then expects the customer to guess what is owing, and when they obviously can't and therefor don't pay on time, they get accused of wrong doing?? It's impossible for anyone to pay if they don't know what is owing! Sending threats of legal action and disturbing people after business hours is DISGUSTING business practice! Markham / TFG - if you want to be paid on time i.e. want the customer to uphold their end of the deal, have the decency and competency to uphold your end! And to add insult to injury I have had this account for 30 years I think and have NEVER not paid! But for a measly R90 - they have staff bugging you day and night but can't do their jobs properly of making sure the statements are delivered! Anyway it's fine, we're used to this in South Africa. I have AGAIN requested my statements, this past week and not only do they not send them, they don't even have the decency to bother to reply. DISGUSTING! The account will be paid and closed, simple. I can happily do without their *** cheap overpriced poorly made Chinese stock anyway.