bB
byron B

1 reviews | Active since Jun 2016

23 Jun 2016, 12:41

account re-opened 6 yrs later ..

<p>i settled my acount and it was closed in 2010 .</p> <p>a month ago i started receiving email statements from markham..</p> <p>I contacted the call centre and they said there was a letter sent just before i had settled and closed the account , hence the amount of R16 outstanding . </p> <p>so in the past 6 years i never heard anything about this outstanding amount , yet you expect me to pay it after 6 years ? </p> <p> </p> <p>IF I WANTED TO USE THE ACCOUNT I WOULD HAVE LEFT IT OPEN AND NOT CLOSED IT 6 YEARS AGO .. </p> <p> </p>

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Replies (1)
Markhams
Markhams's reply23 Jun 2016, 14:32
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team