Account payment nightmare
<p>I paid my cousin's account via EFT online. </p> <p>As a public recipeint, the bank account details are already populated which is great.</p> <p>However, I made a mistake with the reference number and have been having nightmares trying to correct this. TFG has not been a great help so far. I am currently sitting around not knowing what to do next as no clear direction has been given on their side.</p>
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Markhams's replyOfficial
09 Dec 2016, 09:18Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
Markhams's reply09 Dec 2016, 09:18
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,