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Hi <br> I bought the phone at Markhams Castle Rock Mall on towards the end of March only to find that the the phone was faulty, I sent it back to the store for repairs, and now this is towards the end of May without the phone.<br> <br> My last month instalment was inclusive of the phone and this month I will be paying my instalment including the phone that I don't even have, I been with the TFG customer for over 10 years now and I have never experience such a bad service like this.<br> <br> If my phone can not be fixed what is stoping such a big company to give me a new phone or reverse the purchace.<br>