CG
Clyde G

1 reviews | Active since May 2013

21 Apr 2021, 09:42

1 Year to receive online order

I've placed an online order with Markham on the 17-03-2020 and receive and Email yesterday 20-04-2021 that my parcel is on the way. MORE THAN A YEAR?! This item was needed for my wedding which took place last year and Markham failed to deliver. If I used Ebay or Wish my order would have been here within 1 year I'm sure of that.

Your TFG order p***

0
Replies (2)
Markhams
Markhams's reply21 Apr 2021, 10:57
Official
Good Day Clyde,

Thank you for bringing this to our attention this is completely unacceptable, we will investigate this and get in touch with you.

KInd Regards,
Customer Care
CG
Clyde G's update23 Apr 2021, 09:00
Reviewer Update
I was contacted by Caela October from Online Shopping Support within 24 hours and resolved my issue. 5 Stars for efficiency and a very reasonable substitute for the order.