JA
Jennie A

1 reviews | Active since Jul 2018

12 Jul 2018, 13:46

Markets Trading ****

Please stay clear. This is an online trading company. I invested $250 to open my micro trading account and made a small profit of $50 by trading on the online platform. When i requested a withdrawal of my funds, the account manager called me, saying that I would lose the $120 profit already showing in an ongoing trade, which he said was not visible on the platform and which was run by the autotrader software. He said that the $120 was on top of the $50 profit which I earned and could see in my balance on the platform. My total balance reflected was $300 (not taking into account the invisible ongoing profit he referred to). I then cancelled the withdrawal to allow the ongoing trade to complete and to enable them to update my balance, which did not happen).

The account manager urged me to get a credit card, into which they would be able to deposit my funds at lower transfer costs, which i then did. A week or two later I again requested the withdrawal of my funds after which the account manager called again, congratulating me on the $370 profit which my money earned besides the $300 I could see reflected as my balance on the online platform. He once again told me that the $370 was on top of the $300 in my balance and that the autotrader was running it.

He then asked for my credit card details and proceeded to withdraw $500 from it and deposited that into my trading account. I did not want to deposit this amount from my credit card, since I cannot afford to repay the bank should the money be lost. He assured me that he is merely using the bank's money and that he will put back double that amount three days later. ...which wasn't done. He then opened trades using that money, after he cancelled my withdrawal without my permission. That trade managed to lose more than $500. I now had to repay the bank for the money he took from my credit card and lost a further $30 of the original amount in my balance. In total I lost $534 of the $750 deposited with them. We all know trading is risky and money can be lost easily, but that is not my complaint. My complaint is that they refused to give me my funds when I wanted it back, even when there were no ongoing trades, and that they opened trades AFTER i requested my funds withdrawn, which then turned out to be losing trades. Also the misinformation about hidden profits the account manager referred to. I then requested a withdrawal of the little money that was left ($216), which they said was processed on July the 3rd. Today is July 12 and I haven't received any deposit into my account yet. I also saw on their email notification that they deposited the money to my debit card number, not my credit card number, but they do not respond to any enquiries or letters by email.

Anyone who entrusts their money to these people, do so against good sense and against serious warning.

Their details: Website: https://www.markets-trading.com +44.*** +44.*** Email: ********** Email: ********** Markets Trading LTD, registered at 85 Great Portland, London, W1W 7LT, United Kingdom. Operational address: Newtonlaan 115, Zen Building, 3584 BH Utrecht, Netherlands.

0
Replies (1)
JA
Jennie A's update13 Jul 2018, 09:35
Reviewer Update
I am still awaiting the funds to appear in my bank account. I trust the owners of the company will look into this matter and refund the full $750. To them it is small change, to me it is survival.