lM
lucky M

1 reviews | Active since Jan 2016

10 Jan 2020, 14:43

Worst buy ever

this below mail wad sent to both the dealer and mfc i started fixing the car before my first installment only got auto reply from nedbank that was it

Hi market car dealers and mfc Nedbank

On the 23rd November I had a problem with my car which is not even two months old. First it had a reconditioned alternator which i had replace to replace at my cost as recorn is not covered by warranty it cost me 3700 for the alternator and 800 for labour which it was all fair if dealer reimburse me but they dint or even entertain my issues . On the 25th November it started loosing water i called warranty it was towed away to vw princes where they discovered the thermo start housing was leaking and they qoated me 5200 for the parts and labour, the warrant refused to pay the full amount for four hours so they 900 for part and one hour for labour so i had to pay the three hours out of my pocket(R2700) the maintenance plan was supposed to cover both full labour and full parts. on the 30th November i had the car back which i only use for seven days on sixth it had a leak i took it back to vw princess am waiting for the outcome of the problem which i will know on the 9th monday. To be honest am am not happy with the car if the are means we can cancel the deal or give me another one am all for it.this is not what i signed up for I dont think am getting any after sales support from my dealer i had been complaining for two weeks with no proper assitance i can not go to work without my car tommorow monday the 9th i will have to stay way from work this is my my first step which my next step i will hear from your reply. I need a car while this issue is being attended too assp please my bank and my dealer come up with a solution sooner if you cant help me let me know so i can take it further to hello pieter and consumer ombudsman. Am disappointed i had to call mfc not debt me this month because i could not afford to pay the difference which aa warranty failed to cover. Right now the aircorn is not working i paid 399 to have checked the gas is full an no leaks on the system Rietfontein Rd & Rigg St, Jansen Park, Boksburg, 1459 Good Day,

Thank you for your email. Please note that this is an automated response and we will respond to your email correspondence within 24 hours. Should you require to log an urgent complaint you may contact us on ***.

Our office hours are as follows,

Monday to Friday from 08h00 to 17h00

Saturday from 08h00 to 12h00

Your email has been forwarded to the relevant business unit for a speedy resolution.

For general enquiries and service requests, please contact ***

Kind Regards,

Client Service Support

http://images.archermail.co.za/Nedbank/*****_awareness/01_11.gif

VISHING - WHAT YOU SHOULD KNOW

'Vishing' or voice phishing entails ********** posing as employees from reputable companies such as banks who try and con people into giving them their personal information.

Nedbank will not ask you for the CVC numbers (3 digits on the back of your card).

Never share your card PIN, online banking PIN or password or your Nedbank ID with anyone. Always read Approve-it™ or SMS messages you receive carefully before accepting them. If you receive an Approve-it™ message for a transaction you did not initiate, decline the transaction and report the incident to us immediately on ***. Don't share your one-time password (OTP) with anyone. If you receive an OTP or SMS notification for a transaction you did not initiate, report it immediately on ***.

********************

Nedbank disclaimer and confidentiality notice:

This email may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this email or all or some of the information contained therein, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unless specifically indicated, this email is neither an offer or a solicitation to buy or sell any securities, investment products or other financial product or service, nor is it an official confirmation of any transaction or an official statement of Nedbank. Any views or opinions presented are solely those of the author and do not necessarily represent those of Nedbank. Nedbank Ltd Reg No ***.

The following link displays the names of the Nedbank Board of Directors and Company Secretary. [http://www.nedbank.co.za/terms/DirectorsNedbank.htm]

If you do not want to click on a link, please type the relevant address in your browser

********************

0
Replies (0)