Rude staff

Good day,

I have been trying to get my car booked (with a courtesy car) in for a fault under warranty for over a month at Nissan Mark White in Fourways. Quite frankly, their service is dismal. I do not receive call backs and always put through to the incorrect person and their staff are rude. I spoke to Audrey this morning, she was the only friendly staff member and actually was just as confused why someone put me through to her.

I have no idea why it is such an issue just to get a petrol gage sorted and I have run out of petrol twice as the petrol cage goes onto petrol light reserve over a 3quarter tank of petrol.

Get your staff to resolve and provide customer service and speak to customers in an appropriate manner.