Marizette Croft uses wrong code when billing a client

This is of particular importance to Discovery Medical Aid members who use their maternity benefit.

I had a breastfeeding consultation with Marizette Croft in April and she used the procedural code for a nutritional assessment (ICD-10 Z39.2 code) instead of a lactation consultation (ANTEX 2 code) - the funds allocated for the nutritional assessment cover a larger amount. Marizette was very rude to my husband and I when we addressed this with her. We are now unable to claim the nutritional assessment benefit because Marizette has submitted the invoice under an incorrect code.

It is ********* to use the wrong code when billing a client. I know Marizette Croft is a registered dietician, but the service provided was a lactation consultation, and I should be invoiced and billed for that service.