Horror Experience at Greek Restaurant

<p> </p> <p> What started off as an average pleasant experience quickly turned into a nightmare, when we politely sent back a dish we felt was overcooked and cold. The other meals were fine. We were still billed for it and requested to speak to the manager Frank, who quickly became defensive and aggressive, refusing to listen to our complaint or plea for a compromise. His anger escalated to the degree, that he refused to even listen to us and threatened to lock us in if we didn't pay. We then tried to call the police, who never pitched.</p> <p> </p> <p>Thats not exactly the kind of treatment one expects when going out to dinner and spending hundreds of rands worth of food. We'd paid for everything else, but his angry, bullying approach made us dig our heals in.</p> <p> </p> <p>We stood up to leave, my partner made it out the door. Frank ran after him and grabbed and yanked at him. I tried to follow, but he then went for the door, trying to trap me inside, but I made it out too. With that he went for me, shoving me against the door frame. I am a petit woman and don't weigh more than 46kg, where as Frank is a giant. I had no chance. Some of his kitchen staff had been ordered up while we were still inside and they punched my partner, pulled at him, pinned him against the wall. It was unbelievably traumatic, am still shocked as I write this. That a simple evening out can turn so badly. </p> <p> </p> <p>We were surrounded and the gate was held shut by one of the kitchen staff, so we couldn't get out. In the end, after I broke down sobbing from utter helplessness, we threw down the money. </p> <p> </p> <p>The worst part is that not a single patron in the restaurant came to find out what was going on, they just watched as we were bul**** and humiliated. This is the country we live in.... you are on your own...</p> <p> </p> <p>In my panicked state, I did manage to film some of the drama. This experience has had huge consequences for both of us, on a trust level towards humanity. But we are not defeated and are taking the necessary legal action.</p>