KG
Katlego G

1 reviews | Active since Mar 2017

20 Mar 2017, 15:58

Waste of my time making bookings

<p>I made a booking to get an implant I even have a reference number even got an email to confirm if I was still coming. I confirmed, I closed my business that I run to attend to the booking only to find a receptionist who was not even caring. She said they only saw my booking when I arrived and nurse has already gone home. I did not only lose business on that day but time wasted and just we dont care come when u free. Very pathetic service, Im digsusted</p>

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Replies (1)
Marie Stopes South Africa
Marie Stopes South Africa's reply19 Aug 2019, 17:48
Official
Dear Katlego, please accept Marie Stopes South Africa's sincere apology for the service you received. Your feedback has helped us in refining our booking system and providers are always aware of the clients that are scheduled for the day. Thank you for bringing this to our attention.