1 reviews | Active since Dec 2016
Untrained nurses at MarieStopes Sandton
Sandton Branch: The equivalent of government services, you wait for longer than an hour even when you've booked an appointment as they allow walk-ins.
Went for an IUD (non-hormonal) insertion in Jan 2018, returned for a check up in Mar 2018. 2 nurses said all is good even though they've spotted a mass in the womb and they have NO idea what it is.
Decided to cough up money to go to a gynae, who told me that the IUD is inserted so low, rendering it an ineffective contraception, so it has to be removed, and be replaced with a new one........
The nurses at Sandton MUST please be retrained!!!!! Oh the mass is a harmless fibrosis.
Good day,
Thank you very much for bringing this to our attention. It is indeed very concerning and be assured it will handled with the upmost seriousness. Whilst we can look into the matter generally, and will do so, if you would be willing to provide us with your personal details we would be able to highlight the specific timeframe and thus staff members involved in your particular appointments.
Despite these circumstances we are pleased to hear you received the care you needed though are sorry that it had to be elsewhere, and are glad you were able to have the service resolved.
We will investigate the issue and if you are willing to let us the details to locate your specific file please contact ***. Whatever you choose to do please again accept our thanks for raising this with us so that we can address it as soon as possible.
With kind regards,
Shona
Good day,
Thank you very much for bringing this to our attention. It is indeed very concerning and be assured it will handled with the upmost seriousness. Whilst we can look into the matter generally, and will do so, if you would be willing to provide us with your personal details we would be able to highlight the specific timeframe and thus staff members involved in your particular appointments.
Despite these circumstances we are pleased to hear you received the care you needed though are sorry that it had to be elsewhere, and are glad you were able to have the service resolved.
We will investigate the issue and if you are willing to let us the details to locate your specific file please contact ***. Whatever you choose to do please again accept our thanks for raising this with us so that we can address it as soon as possible.
With kind regards,
Shona