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Bulelwa B

1 reviews | Active since Mar 2022

15 May 2022, 12:25

Unsafe ********

Their so call safe ******** is not safe not by any chance, the way that they do things is not ethical, they just give you pill without even checking if the pregnancy is in the right place, no physical checks whatsoever, this almost cost me my life. I paid R2100 for pills and pregnancy tests that cost less than R300 and still didn't do the work, instead I ended up in hospital with an insane bill because I was bleeding excessively. I want my money back to help settle the hospital bills.

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Replies (2)
Marie Stopes South Africa
Marie Stopes South Africa's reply15 May 2022, 19:18
Official
Dear Bulelwa,

 Please accept our sincere apologies for your experience.  We would like to get more information,someone from our clinical team will contact you.

Regards,
Marie stopes complaints department
Marie Stopes South Africa
Marie Stopes South Africa's reply22 May 2022, 15:34
Official
Internal investigations revealed that the above allegations were unfounded.

 The client neglected to understand certain information clarified during consultation.

Regards,
Marie stopes complaints department