SB
SAMANTHA B
1 reviews | Active since Jul 2013
03 Sept 2021, 14:22
**** TOOK My MONEY AND RESUFUSES TO PAY IT BACK
The worst Woman Clinic ever they your money with rendering a service and refuses to pay your money
i need my money back as i need to go to a Doctor and a lady by the of 'Oelfaa Sonday block my number on their Call Centre line
Helpful (0)
Replies (3)0
Replies (3)
Marie Stopes South Africa's replyOfficial
03 Sept 2021, 14:38Dear Samantha. Please accept our apologies for your poor experience. We are investigating the matter and someone from our management team will be in touch with you shortly to help resolve the matter.
Marie Stopes South Africa's reply03 Sept 2021, 14:38
Official
Dear Samantha. Please accept our apologies for your poor experience. We are investigating the matter and someone from our management team will be in touch with you shortly to help resolve the matter.
Marie Stopes South Africa's replyOfficial
03 Sept 2021, 16:04Dear Samantha. As explained to you by our call center agents and team manager, our refunds are processed on Fridays so the money should reflect in your account either today or by tomorrow morning. We apologize for any inconvenience caused. Someone from our team will call you to discuss as well.
Marie Stopes South Africa's reply03 Sept 2021, 16:04
Official
Dear Samantha. As explained to you by our call center agents and team manager, our refunds are processed on Fridays so the money should reflect in your account either today or by tomorrow morning. We apologize for any inconvenience caused. Someone from our team will call you to discuss as well.
SB
SAMANTHA B's updateReviewer Update
03 Sept 2021, 16:21Point of correction i was informed that my money will be in my account TODAY ...Dont come tell me of Tomorrow i was told by your *********** Manager the money will be in my account today (Midday)
SB
SAMANTHA B's update03 Sept 2021, 16:21
Reviewer Update
Point of correction i was informed that my money will be in my account TODAY ...Dont come tell me of Tomorrow i was told by your *********** Manager the money will be in my account today (Midday)