MV
Madoda V
1 reviews | Active since Dec 2016
31 Aug 2021, 21:14
Refund not processed
I have been waiting for my refund for 2 months now and no one has responded to my whatsapp messages when I try to find out what's causing the delay. I was promised that I will receive it 2 days from when the refund form was completed but until today nothing.
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Marie Stopes South Africa's replyOfficial
01 Sept 2021, 07:55Dear Madoda.
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Marie Stopes South Africa's reply01 Sept 2021, 07:55
Official
Dear Madoda.
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.