KB
Kyle B
1 reviews | Active since Feb 2022
05 Feb 2022, 09:10
No refund. No help.
I have emailed refund requests on 20/01/22, 27/01/22 and today 05/02/22. You are withholding money that I need. Every call I make its always someone saying its being processed or escalated. 3 weeks of dishonesty. Please sort this matter out urgently
Helpful (0)
Replies (4)0
Replies (4)
Marie Stopes South Africa's replyOfficial
06 Feb 2022, 22:18 Dear Kyle,
Our sincere apologies for the inconvenience caused on the delay of your refund. A member of the finance department will contact you.
Regards,
MSSA Compliant Department.
Our sincere apologies for the inconvenience caused on the delay of your refund. A member of the finance department will contact you.
Regards,
MSSA Compliant Department.
Marie Stopes South Africa's reply06 Feb 2022, 22:18
Official
Dear Kyle,
Our sincere apologies for the inconvenience caused on the delay of your refund. A member of the finance department will contact you.
Regards,
MSSA Compliant Department.
Our sincere apologies for the inconvenience caused on the delay of your refund. A member of the finance department will contact you.
Regards,
MSSA Compliant Department.
KB
Kyle B's updateReviewer Update
07 Feb 2022, 06:37Thank you. I will follow up on here with progress.
KB
Kyle B's update07 Feb 2022, 06:37
Reviewer Update
Thank you. I will follow up on here with progress.
KB
Kyle B's updateReviewer Update
08 Feb 2022, 18:21Refund processed. Thank you. Did not want to take to this platform to resolve the matter but unfortunately it was my last resort after 3 weeks. Thank you once again.
KB
Kyle B's update08 Feb 2022, 18:21
Reviewer Update
Refund processed. Thank you. Did not want to take to this platform to resolve the matter but unfortunately it was my last resort after 3 weeks. Thank you once again.
Marie Stopes South Africa's replyOfficial
18 Feb 2022, 12:08Thank you Klye for the feedback.
Marie Stopes South Africa's reply18 Feb 2022, 12:08
Official
Thank you Klye for the feedback.