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ELIZABETH M

1 reviews | Active since Sept 2016

07 Apr 2018, 13:35

Misinformation

Hellopeter MENU Sisters that put our lives in danger A review of Marie sy by Eluzabeth M on 7 Apr 2018 Like Share Comment Report Supercharge Convert Sisters that put our lives in danger I recently put in an IUD contraception, at Marie stopes clinic in soweto, I thought this was the best decision until I couldn't feel the strings anymore. I Decided to call Marie Stopes on Thursday (05 April 2018) and someone at the call center gave me the direct number for the soweto branch. Immediately after receiving the number I called the soweto branch and I spoke to the receptionist explaining my situation she quickly put me through to the sister who was working there and I explained to her what my problem was and she said I should check them carefully and if I am not finding them I can come to the clinic the next day at 12h30, I then explained to her that I can't come tomorrow because I will be working instead can I come on Saturday? And she agreed and I asked her about the time she said the same time which is 12h30. Then today I got to the clinic and the clinic was closed and the receptionist said to me on Saturdays they close at 12h30 and that was the time the Sister said I should come, I tried explaining to her my situation but she said she can't help me because she has already sent the report and she took me to the Sister only to make a mockery out of me as if I am crazy to say the Sister told me I should be there at 12h30...and she started laughing as if I was lying saying I should come back on Monday at 08h30, what if the IUD goes into my other organs because no one was bothered about the pains I've got and my health... The best decision I thought I took could end up being something that ****s me. I felt so helpless because if the Sister had told me to come at 08h30 instead 12h30 I wouldn't be feeling this way because what if Monday is too late and I would have to do an operation something that could have been avoided

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Replies (1)
Marie Stopes South Africa
Marie Stopes South Africa's reply09 Apr 2018, 11:21
Official

Good Morning

Thank you for bringing this matter to our attention. I am so sorry to hear about your experience. I would like to assist you as soon as possible and to do so I need your contact information. If you are willing to provide your details then please email me at ***

With Kind Regards

Shona Naude