SM
Sanele M
1 reviews | Active since Dec 2021
10 Dec 2021, 10:51
Marrie stops failed me
I paid R2600 instead of R500 for IUD insertion and I asked for refund on the 19-11-2021 till today when I called they have been telling me that they will process it but nothing on me. And worst part they promise to call me back but nothing at all. That money was for my rent and today my landlord is evicting me due to not paying rent.
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Marie Stopes South Africa's replyOfficial
10 Dec 2021, 12:03 Dear Sanele,
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Regards,
MSSA Complaint Department
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Regards,
MSSA Complaint Department
Marie Stopes South Africa's reply10 Dec 2021, 12:03
Official
Dear Sanele,
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Regards,
MSSA Complaint Department
Please accept our sincere apologies for your experience. Your complaint has been escalated to our finance department to investigate and someone from our team will be in contact with you today to assist in resolving the matter.
Regards,
MSSA Complaint Department