KR
Karabo R
1 reviews | Active since Mar 2021
03 Mar 2021, 17:31
It's a **** and so unprofessional
No professionalism,the telmeds agents do not give you the full information,they tell you if you use telmeds there is a free follow up and free contraceptive but when you get to the centre I had to pay for contraceptive. When I went for the follow up they did not even want to do a scan to check if the ******** was successful. I called several times for aftercare but the agents are not even helpful...one can dieif they use their service
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Marie Stopes South Africa's replyOfficial
05 Mar 2021, 13:10Dear Karabo, please accept our most sincere apologies for your experience and that the agents were not helpful with your aftercare queries. You definitely should not have paid for your contraceptive, that was an oversight which we will rectify. Someone from our team will be in touch with you shortly to resolve this.
Marie Stopes South Africa's reply05 Mar 2021, 13:10
Official
Dear Karabo, please accept our most sincere apologies for your experience and that the agents were not helpful with your aftercare queries. You definitely should not have paid for your contraceptive, that was an oversight which we will rectify. Someone from our team will be in touch with you shortly to resolve this.