VM
Vuyolwethu M
1 reviews | Active since Sept 2022
29 Sept 2022, 10:56
I feel violated!
I’m absolutely disgusted with the treatment I received from the Durban branch. I booked to have my iud removed because of the sudden problems it gave me the nurse didn’t even take her time to explain or check why it had been hurting me she didn’t even give me room to ask questions she removed the IUD and went out of the room. Also the receptionist is absolutely rude!!!!! I want to escalate this
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Marie Stopes South Africa's replyOfficial
29 Sept 2022, 19:43Dear Vuyolwethu,
Please accept our sincere apologies for your unpleasant experience at our Centre. Our Clinical Director has been in contact with you and has answered some of your questions. Responsible staff members were disciplined for their behavior.
Regards,
MSSA Complaint Department
Please accept our sincere apologies for your unpleasant experience at our Centre. Our Clinical Director has been in contact with you and has answered some of your questions. Responsible staff members were disciplined for their behavior.
Regards,
MSSA Complaint Department
Marie Stopes South Africa's reply29 Sept 2022, 19:43
Official
Dear Vuyolwethu,
Please accept our sincere apologies for your unpleasant experience at our Centre. Our Clinical Director has been in contact with you and has answered some of your questions. Responsible staff members were disciplined for their behavior.
Regards,
MSSA Complaint Department
Please accept our sincere apologies for your unpleasant experience at our Centre. Our Clinical Director has been in contact with you and has answered some of your questions. Responsible staff members were disciplined for their behavior.
Regards,
MSSA Complaint Department