1 reviews | Active since May 2018
I do not recommend AT ALL.
I visited the Marie Stopes branch in Sandton (Lyme Park) and it is safe to say that I am never using this organization's service ever again after the investigation is completed with the Health ombudsman. The nurses were okay but my problem lies with the misinformation coming from the organization as a whole. I went and conducted tests there, one agent states that I will have my results in 5 days and so does the website, then when I check after the five days the next agent says 7 days, and those days do not include the weekends. I find that absolutely difficult to believe as I have had pathology done over a weekend and results were ready 24 hours later if I wished to pick them up at a private hospital. They refuse to tell me which labs they use which is highly suspicious so I have reported the organization until I either have a FULL refund or my results. Absolutely terrible service.
Please be advised that our clinical team will contact you as soon as they receive your results from the lab.
Regards,
MSSA Complaint Department
Please be advised that our clinical team will contact you as soon as they receive your results from the lab.
Regards,
MSSA Complaint Department
