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shadowangel S
1 reviews | Active since Jun 2017
27 Mar 2019, 08:51
Horrified Service received
Booked an appointment at Sandton Marie Stopes Clinic on the 19th December 2018. Waited 4 hours to be attended too!!! They only had one nurse and found out with the other ladies also waiting HOURS to be attended too, that they had been double booked! After numerous requests to have my results given to me via email, like they said they would be sending it. I have yet to receive it. It is now 27 March 2019. I cannot believe such a large organisation can be this much of a disaster.
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Replies (2)
Marie Stopes South Africa's replyOfficial
27 Mar 2019, 11:27Dear Joy. I am sorry to hear the service you received from our Sandton centre. Please accept our sincere apologies for the delay in getting your results. This has been escalated and someone will be in touch with you today to resolve this issue.
Marie Stopes South Africa's reply27 Mar 2019, 11:27
Official
Dear Joy. I am sorry to hear the service you received from our Sandton centre. Please accept our sincere apologies for the delay in getting your results. This has been escalated and someone will be in touch with you today to resolve this issue.
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shadowangel S's updateReviewer Update
29 Mar 2019, 11:22Two days later and still no response from anyone or even a telephone call. Proven once again how bad this 'customer service' actually is.
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shadowangel S's update29 Mar 2019, 11:22
Reviewer Update
Two days later and still no response from anyone or even a telephone call. Proven once again how bad this 'customer service' actually is.