AB
Alyssa B
1 reviews | Active since Jul 2025
16 Jul 2025, 19:05
Horrible service
No sense of sensitivity for patients going through a difficult and emotional time.
Made snarky comments about how I should have been more careful
Gave me the medicine I needed and sent me home without telling me a lot of what I would go through
Couldn’t go to work the following day because I was in too much pain to walk, wasn’t informed of this and was told I would be fine
When asking for a doctors note I was told I should have thought about it prior, but wasn’t aware I would need rest and time off.
Wasn’t given counselling and wasn’t given a follow up date to make sure everything worked
Had to organise my own counselling and follow up at a different clinic.
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Replies (1)Marie Stopes South Africa's replyOfficial
29 Jul 2025, 15:13Dear Alyssa. Thank you for taking the time to log a review on Hello Peter. We have received your complaint and we have discuused it with the staff at the centre. We always strive to deliver the best service and we will certainly learn from this. We have tried to contact you for further feedback and discussion. Please feel free to reach out should you require any assistance. Regards Marie Stopes.
Marie Stopes South Africa's reply29 Jul 2025, 15:13
Official
Dear Alyssa. Thank you for taking the time to log a review on Hello Peter. We have received your complaint and we have discuused it with the staff at the centre. We always strive to deliver the best service and we will certainly learn from this. We have tried to contact you for further feedback and discussion. Please feel free to reach out should you require any assistance. Regards Marie Stopes.
