AB
Alyssa B

1 reviews | Active since Jul 2025

16 Jul 2025, 19:05

Horrible service

No sense of sensitivity for patients going through a difficult and emotional time.

Made snarky comments about how I should have been more careful

Gave me the medicine I needed and sent me home without telling me a lot of what I would go through

Couldn’t go to work the following day because I was in too much pain to walk, wasn’t informed of this and was told I would be fine

When asking for a doctors note I was told I should have thought about it prior, but wasn’t aware I would need rest and time off.

Wasn’t given counselling and wasn’t given a follow up date to make sure everything worked

Had to organise my own counselling and follow up at a different clinic.

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Replies (1)
Marie Stopes South Africa
Marie Stopes South Africa's reply29 Jul 2025, 15:13
Official
Dear Alyssa. Thank you for taking the time to log a review on Hello Peter.  We have received your complaint and we have discuused it with the staff at the centre.  We always strive to deliver the best service and we will certainly learn from this.  We have tried to contact you for further feedback and discussion.  Please feel free to reach out should you require any assistance. Regards Marie Stopes.