1 reviews | Active since Jul 2016
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<p>Hi my query is similar to https://hellopeter.com/marie-stopes-south-africa/reviews/*****- ********** ********** 760, however mine is at the Pretoria branch. On the 19th was our appointment and my cheque account was debited as per teh transactionand immediately my account showed the difefrence as i got the smss aswell to prove it. However as i went online to check my account i see that the two payments were taken off again and don't show for the date of the 19th. I will be reversing the two amounts aswell as iam not pleased.</p>
Good day,
Unfortunately without your contact details we cannot follow this up with you directly. Kindly note however that the instance you make reference to in your comment was rectified automatically by the client's bank. There was no double charge and ultimately the error was identified on the bank's end.
If you can please contact our client services centre on ********** we can identify the issue in your case and ensure the same solution is reached.
Kind regards,
Andrea, Advocacy and Engagement Manager, Marie Stopes SA
Good day,
Unfortunately without your contact details we cannot follow this up with you directly. Kindly note however that the instance you make reference to in your comment was rectified automatically by the client's bank. There was no double charge and ultimately the error was identified on the bank's end.
If you can please contact our client services centre on ********** we can identify the issue in your case and ensure the same solution is reached.
Kind regards,
Andrea, Advocacy and Engagement Manager, Marie Stopes SA