1 reviews | Active since Apr 2016

23 Apr 2016, 17:53

*****

Your organisation has taken R 1 960 off the account used to pay for a procedure which was completed and paid for on 12/02/2016 at Marie Stopes Isipingo. I have the slip to prove it. And the smses on the phone from absa to prove it too. I paid using my boyfriend's debit card. He received the sms to prove it, it reflected in his account. He will be putting a reversal on the transaction asap and I will be lodging a complaint of ***** against your organisation.

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Replies (1)
Marie Stopes South Africa
Marie Stopes South Africa's reply16 May 2016, 16:10
Official
Dear Ms. Barnard, We have been in touch via email and as confirmed have escalated this to Standard Bank for their urgent assistance. Be assured we will ensure a solution is reached and apologise for the inconvenience caused. Kind regards, Andrea, Advocacy and Engagement Manager, Marie Stopes SA