JS
Jabu S

1 reviews | Active since Nov 2023

29 Nov 2023, 18:36

First come, first serve

The clinic is beautiful and clash. The receptionist is nice however, I waited 1.5hrs to be seen, I almost rescheduled. The appointment system is useless, you just join the queue and get helped in that chronological order. Ultimately it's first come, first serve. Also, too many forms to fill.

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Replies (1)
Marie Stopes South Africa
Marie Stopes South Africa's reply30 Nov 2023, 15:38
Official
Hi Jabu,
Thank you for taking the time to provide us with your feedback. We genuinely appreciate the concerns you've addressed, and please know that we will be utilizing this valuable information to enhance our customer experiences moving forward.

Best regards,
Marie Stopes