RG
Rosaline G

1 reviews | Active since Feb 2017

25 Feb 2017, 17:08

Feeling very confused and desparate

<p>I started off at Marie stopes Ghandi Square went there to find out if I could terminate at a late stage in my pregnancy...because on thewebsite it say up to 20 weeks is my legal right...so I go there on.Tuesday this week and they tell me I am 19w4d they tell me I have to wait till Saturday to get the procedure done at sandton bryanston to make sure that this gets done I head off on the Tuesday to sandton bryanston(with public transport)I get there and they tell me to come on Saturday(no appointment was made for me)just told come on Saturday and it will be done that being today I am so irritated saddened I now understand how some desparate women go through backstreet ********s..today Saturday the 25th of feb 2017 I go back I got there at 9:10 on the dot...I waited till 11am to be seen by someone at reception who told me I need to be rescanned..fair and fine....I get the scan done again and now instead of 19w4d I am 19w2d and told I cannot do the procedure till next week because I arrived to late I was there at 9:10....I was told to make an appointment at reception because I only have six days left...at reception they tell me they dont know when a doctor will be available so to call the call centre I called the call centre afterwards they tell me they dont know and to call back on Monday...I am now sitting here not knowing what the future holds desparate confused and not knowing what to expect or do....as well as heavily depressedand confused...if I am unable to terminate this pregnancy safely who do I turn to?</p>

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Replies (1)
Marie Stopes South Africa
Marie Stopes South Africa's reply28 Feb 2017, 14:14
Official

Good Day

Your complaint has been noted. One of our experienced consultant will contact you shortly to ensure you are serviced according to your expectation.

We would further like to apologise for the experience.

Kind Regards,

Client Services Manager