Disgusting customer service.

I went to the Sandton branch which is significantly more expensive. The WORST most expensive experience ever, I wish I went to a public hospital rather. The Nurses seemed preoccupied when I arrived, barely greeted, were in their own conversations, when called for “counselling” or consultation room it just seemed like a rushed job to fill out the forms, she had one word answers to questions and basically told me what’s going to happen like a script, leaving no room for questions or reassurance that I understand what she just mumbled to me. I realised I paid thousands more than what was necessary but she just seemed dismissive about it. They kept having other conversations about other clients during my very excruciating procedure. I had to find them in the kitchen to discharge me and when discharging me, the lady was literally on the phone with a child on loud speaker which left me no room to ask any after care questions, or express any concerns because I am obviously holding up her conversation and the people on the phone were gonna hear my very vulnerable and private conversations. I left there crying and mortified at the disgusting service shown by these ladies. Rather go to a public facility, it is not worth the coins!!!!