JL
Jwalane L

1 reviews | Active since May 2023

03 May 2023, 15:28

Disgusted

Marie Stopes - Sandton Clinic

Appointment date:28 April 2023

Horrible experience overall. It feels like a public clinic. Nothing is explained unless you ask questions, and even when you ask, there seems to be an irritation to answering those questions

Dr responsible for procedure was very inappropriate, passing remarks about being his wife while examining me. The only thing that got me through that uncomfortable situation was trying to get it over and done with.

The nurse assisting Dr was singing a song “ngiyazisola” meaning i regret while dr was examining me. I proceeded to ask her if that song was directed towards me? She just kept quiet.

She also egged the Dr on by referring me as the dr wife “ how is she going to be in a happy marraige with you, if you are hurting her” her words…

I found nothing amusing about this situation, because there is alot of fear and uncer*****y when you are on that Dr table, almost at their mercy - disgusting…

While in the waiting room - waiting for my turn, one of the nurses was blasting music from their phone and singing out loud.

Imagine having a party while countless women are waiting and scared…

I cannot imagine how many young women and children this dr and nurse have dealt with.

Please try save money for private care…

There is no ways that this is supposed to be a safe space for women.

0
Replies (2)
Marie Stopes South Africa
Marie Stopes South Africa's reply03 May 2023, 17:11
Official
Dear Ms Letaba,

Our sincere apologies for the unpleasant experience at our Sandton Centre. The matter has been escalated, and a member of our clinical team will be in contact with you.

Regards,
MSSA Complaint Department
JL
Jwalane L's update03 May 2023, 22:04
Reviewer Update
I got the call, thank you.

Please note that this incident also falls under ***ual harassment, and I would love a follow up on how this matter is resloved.