Poor Quality and lack of acknowledgment and service from Maribu Leather

I purchased 2 x crossbody bags from the clearwater branch in December 2021. In April 2022 , i started seeing patches on my one bag . I took it to the stall on the 27th April 2022 , pictures were taken and i was told that i would be called the ffg day. I received no call , and on the Sunday 01st May , i went back to the stall. Assisted by another gentlemen Derek , who took pictures again , and proceeded to tell me he would put this on the group chat and speak to the directors , but it looked like stains from Alcohol. He called me back later to tell me that the director said that there was no problem with the leather , so they could not give me a new bag , but they could discount a new one ! I never asked for a new one, i wanted the current one repaired . Instead of taking it in and validating the issue with the product ,they chose to blame the consumer. These bags cost R700 , i bought 2, and when i bought them i was given a big sales pitch about the quality and support from the team,which i now find is *******. I will never reccomend your product to anyone, as i saw first hand that you are not willing to even bother for your customers.