TB
Timiney B
1 reviews | Active since Jan 2019
26 Dec 2020, 15:27
Unprofessional services
Highly disappointed in this resort and the services, they are unorganized regarding time. Check in-time is 14:00 and we have been waiting for 1 and a half hours to get into our room,with no one giving feedback and getting back to us. Very annoyed !!!!
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Margate Sands's replyOfficial
11 Jul 2023, 11:07My apologies for the miscommunication and/or lack of communication. Our check-in time is 15h00, this was not conveyed to you and I apologies for that. We will work harder to ensure that rooms are ready on time if we cannot make them ready earlier.
Margate Sands's reply11 Jul 2023, 11:07
Official
My apologies for the miscommunication and/or lack of communication. Our check-in time is 15h00, this was not conveyed to you and I apologies for that. We will work harder to ensure that rooms are ready on time if we cannot make them ready earlier.