Bad Experience at Margate Sands

Item: Margate Sands
Rating: 1
Author: Cerisha R

Absolutely pathetic service at Margate Sands... Booked in on Friday... Check in was at 15h00, got there at 15h30 had to wait for cleaning Staff to finish up, only checked him after 16h00. The room had ****roaches.... Had to basically beg for for Towels. No cleaning Staff, the room had not been cleaned for 3 days.... What's the use even going on a holiday if we got to clean up as well... Will never be going back there....

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Replies (1)

Margate Sands's replyOfficial

11 Apr 2023, 18:03

My apologies for the bad experience you had, please be assured that we take your concerns seriously and will do all we can to address them.

Margate Sands's reply11 Apr 2023, 18:03

Official

My apologies for the bad experience you had, please be assured that we take your concerns seriously and will do all we can to address them.