lL
lynnae L

1 reviews | Active since Jul 2011

19 Jun 2019, 16:10

DAMAGED PROPERTY

MABLE GALLERY WERE APPOINTED FOR AN INSURANCE REPLACEMENT OF A GRANITE KITCHEN COUNTER TOP. THE TEAM THAT CAME TO INSTALL LET THE GRANITE SLAB SLIP AND BADLY DAMAGE THE SIDE OF THE FRIDGE. AFTER A TO-AND-FRO OF EMAILS MABLE GRANITE AGREED TO REPLACE MY FRIDGE. THEY REPLACED THROUGH THEIR CHOSEN SUPPLY: MAKRO. DELIVERY TOOK PLACE, THE FRIDGE STOOD FOR A COUPLE OF HOURS BEFORE I TURNED IT ON, ONCE TURNED ON IT WAS FAULTY - NOT FREEZING/GETTING COLD. AS MABLE GALLERY PURCHASED IT I NOTIFIED THEM TO ARRANGE FOR A REPLACEMENT. AFTER 5 DAYS OF A NON WORKING FRIDGE, PERISHED FOOD, I STILL HAVE NO IDEA WHEN I WILL HAVE A NEW OR OPERATING FRIDGE AND MARBLE GALLERY ARE NOT ASSISTING TO RESOLVE THE SITUATION. THE DAMAGE, CHOICE OF SUPPLIER AND INCONVENIENCE DOES NOT SEEM TO CONCERN MARBLE GALLERY. AFTER THEIR ORIGINAL ERROR, OVER A MONTH AGO, THEY HAVE LEFT ME IN THE S***

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