TT
Thabang T

1 reviews | Active since Jun 2013

10 Sept 2015, 14:54

Wrongful Blacklisting

On Behalf of my Mother she received a call today from the company Stating that her account was in arrears and that she would be blacklisted. According to the latest Statement and communication with Joshua Doore Head Office the account was up to date. This is not the first time that she has received such phone calls from the Rude Call Centre Agents. This has Escalated to a point that she has even contacted the Police as she feels intimidated by your company. This is unacceptable and i demand that this issue be rectified immediately and that she be contacted for an apology to be given to her. <br> <br> The account is under Dorcas Tsotetsi. <br> Joshua Doore Customer number: ***<br> <br>

0
Replies (1)
JD Financial Services
JD Financial Services's reply10 Sept 2015, 15:43
Official
Hello Thubs,

(Acknowledge)

Please note that we aware of your complaint and we're still busy with our investigation.

Kind Regards,
JDG Financial Services
***
A division of JDG Trading (Pty) Limited. Reg no. *** / NCRCP41.
An authorised Financial Services Provider.

Best regards,