What happened to customer service?

<p>Good day.</p> <p> </p> <p>I have been trying to change my banking details for my debit order since 13 June 2016. I have sent SEVEN emails and to 3 different people, yet it's still not done. This means I have to deposit money into the account and also cannot close it as JD is the only company STILL deducting on it. Costing me time and money. So tell me, is not paying the account going to be what it takes for your incompetant staff to do their job? </p> <p> </p> <p>I have spoken to: Angela Maluleke, Sylvia and Lungi Maphanga.</p> <p> </p> <p>Please do not ask me to phone the call centre, this has taken enough of my time and money. The customer service email is there for a reason, please make use of it.</p>