What a terrible nights rest!!
<p>We bought a bed from Bedmasters in Thabazimbi on 10\10/2015...PAID IN FULL...and the bed was delivered the same day. </p> <p>It is now exactly 6 months later and the bed is completely ******ed...the springs are pushing through...when i went to tbe shop i was given a ref number and told to wait 3 weeks...someone will contact me. </p> <p>Its now been 2 weeks...and finally yesterday i got feedback from the lady at the store...this mind you, after stopping there everyday and being told someone will contact me as the branch doesnt keep enough stock to swop beds.</p> <p>They have apparently ordered me another bed...however its the same bed...I DONT WANT THE SAME BED!!! In 6 months i will be back there with the same problem.</p> <p> </p> <p>The lady on the other side of the line was extremely rude to the lady trying to help me...but once again i was told someone will call me...</p> <p> </p> <p>Wonder who this elusive "someone" is!</p> <p>No one can give me a straight answer as to when im going to receive my bed...that i dont want as it is the same...i want one for the same value that i paid when i bought this bed.</p> <p>They apparently cant do that either...</p> <p>I also dont see a branch manager....no one to escalate the problem to...</p> <p>So now i am averaging 1-2 hours sleep as i have to put a thick blanket on the 'never turn technology' that has a 7 year warranty! For what? To wait when there is a problem!!!</p> <p>I want my money back in order to purchase another bed elsewhere as the customer after sales is shocking!</p> <p> </p> <p> </p>