TERRIBLE SERVICE FROM CALL CENTRE

I have made payment for my account with Russells how ever I receive at least 3 or 4 calls and sms msgs from the call center with the following number :***every single day .<br> <br> The agents harass me every day and I tell them the same story I have just made payment and the next payment will only be done in November as per arrangements I have made yet these extremely rude consultants keep calling me back day after day with the same question . <br> <br> Does it really make sense to keep calling me after I have a payment plan in place ???<br> <br> I am really disturbed at the manner in which this call center works .<br> <br> I regret every having anything to do with this group . <br> <br> Service levels are very poor and the customer service team in this business needs to re train staff as they are very rude !!!