SUPERVISOR , ZODWA FROM JD GROUP ATTITUDE SUCKS

IT HAS BEEN 3 WEEKS , AND I HAVE BEEN RECEIVING CALLS FROM PRIVATE NUMBER AND I WOULD ANSWER THIS CALL AND NO ONE WILL BE TALKING FOR MORE THAN 5 MINUTE, SOMETIMES I WILL CONTINUE TO HOLD BUT WHEN BUSY I WILL SWITCH OFF AFTER SOME TIME. IN A CASE WHEREBY I DONT SWITCH OFF, ONE OF THE JOSHUA DOOR EMPLOYEED WILL BEGIN TO SPEAK. THIS MORNING I CALLED TO COMPLAIN AND ASK THIS STORE TO STOP DOING THAT AS IT IRRITATES ESPECIALLY WHEN YOU ARE BUSY.I ASKED TO SPEAK TO THE MANAGER SO THAT I CAN COMPLAIN AND AN EMPLOYEE WHO CLAIMED TO BE THE SUPERVISOR AND HER NAME IS ZODWA ANSWERED THE PHONE AND WAS VERY VERY RUDE, TALKING TO ME LIKESHE IS TALKING TO HER CHILD IF SHE 'S GOT ONE. THE SERVICE IN THIS SHOP IS PATHETIC AND SUCKS