Online Order

Dear Hi-Fi Corp,

I am writing to express my extreme disappointment with the service I have received from your company. On March 20th, 2023, I placed an order for a heater and it is now April 11th, 2023, and the product has not been delivered.

Despite numerous attempts to contact your customer service team, I have received no response or updates on the status of my order. This has caused me great inconvenience and frustration, as I was counting on the heater to arrive in a timely manner.

As a paying customer, I expect a certain level of service and communication from the companies I choose to do business with. Your lack of response and failure to deliver my order has left me feeling extremely dissatisfied with my experience.

I would appreciate an immediate resolution to this matter, including a prompt delivery of the heater or a full refund of my purchase. If this matter is not resolved to my satisfaction, I will have no choice but to take my business elsewhere in the future.

Regards, Don Lekhuleni ***